Pay Your Invoice

MAKE A PAYMENT

AnswerFirst Invoicing Process

To make payments, review invoices or change payment methods:

  • Click on the included link on your emailed invoice and be taken directly into the payment portal, with no login required. To learn more about what you can do in the payment portal please click here
  • You can visit Client Web Access (CWA) at myanswerfirst.com and log in with your user name and password. Once logged in you may click on the “Make a Payment” tab to be taken to the payment portal.
  • You may always call into AnswerFirst Support at 800-435-9332 and request help to make a payment or you can visit support.answerfirst.com and create a ticket request.

 

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Answers to Common Support Questions

Understanding Your Invoice

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Can AnswerFirst Dial 9-1-1 for a Caller?

No, because when 9-1-1 is dialed, the call is routed to the local emergency center, meaning our calls would not route correctly.
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Setting Up Your Client Web Access (CWA) Account

The Client Web Access (CWA) portal is designed to empower our customers with secure, comprehensive control over their accounts.
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New Client Web Access (CWA) Video Tutorials

To learn more about your CWA portal, we have created a series of short videos to help you understand abnd navigate the platform. 
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