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What's New at AnswerFirst?
As a valued AnswerFirst client, we'd like you to be aware of our 2022 and 2023 holiday schedule. As you probably already know, our Contact Center is fully operational 24/7 including holidays, nights and weekends, however, our Programming, IT and Business Development Departments will only be available in a limited capacity for emergency situations during these holidays.
**If your office will be OPEN on a date noted above please let us know as soon as possible. If we are not notified, we will follow afterhours procedures for those dates. Also, if your business will be closed to observe any additional holidays this year we would appreciate you providing us with as much advanced notice as possible.
We're excited to introduce a completely new method for receiving the most up-to-date AnswerFirst Infrastructure Status Alerts via email or text. View this link to sign up now:
Go to Status Page.
We have created a series of short videos to help you understand and navigate through our CWA portal. Check out our videos here Client Web Access Tutorial.